The Tea Master leads the execution and development of Jing Studio's tea concept:
Casual Tea Beverages - fast-moving, approachable tea drinks including tea lattes, carbonated teas, and hot/cold tea selections.
Omakase Tea Experience - curated, high-touch tea sessions for the knowledgeable tea consumers.
This role esures operational efficiency, consistent beverage quality, strong guest engagement, and team training across both formats.
Responsibilities
1. Casual Tea Beverage Program (Higher Volume Operations)
- Develop and standardise recipes for tea lattes, sparkling/carbonated teas, and seasonal tea beverages.
- Ensure speed, consistency, and quality during peak service periods.
- Optimise workflow and station setup for efficient production.
- Train team member/s to execute drinks accurately with minimal wastage.
- Monitor beverage cost, portion control, and inventory usage.
- Support product innovation aligned with market trends and mass-market appeal.
2. Omakase Tea Experience (Premium Service)
- Design and execute curated tea omakase sessions with storytelling and guest engagement.
- Select teas, prepare brewing sequences, and create seasonal tasting themes.
- Deliver educational and memorable tea experiences tailored to informed consumers.
- Maintain premium service standards, presentation, and timing.
- Continuously refine menus, pairings, and overall concept positioning.
3. Operations & Team Development
- Develop SOPs for tea preparation, brewing standards, equipment usage, and service flow.
- Train and coach service teams on tea knowledge, brewing techniques, and guest interaction.
- Manage inventory, ordering, stock rotation, and supplier coordination.
- Ensure compliance with food safety and hygiene standards (SFA requirements).
- Support revenue targets, beverage COGS control, operational KPIs
4. Any other duties as assigned
Requirements
- Strong experience in tea programs, specialty beverage operations, or hospitality beverage roles.
- Ability to operate in both high-volume casual service and premium experiential formats.
- Strong training and SOP development capability.
- Operationally hands-on with strong cost control awareness.
- Good communication and guest engagement skills.
By submitting your application, you consent to the collection, use, and disclosure of your personal data by Gyutan-Tan Pte Ltd for the purposes of processing and assessing the job application, and for other employment-related purposes in accordance with the Personal Data Protection Act 2012 (PDPA).
You declare that the information provided in your application is true and complete to the best of your knowledge. You understand that any false or misleading information may result in the rejection of application or, if employed, termination of employment.
