Job Summary
Responsible for preparing food and beverages, operating the cashier, managing store operations, and delivering quality service to customers while maintaining company standards and a positive work environment.
Responsibilities
- Prepare food items following company recipes and hygiene standards to ensure product quality and safety
- Prepare beverages accurately according to menu specifications to meet customer expectations
- Operate the cashier system efficiently to process customer payments and handle transactions accurately
- Manage daily store operations by monitoring inventory, maintaining cleanliness, and ensuring compliance with company policies
- Greet customers enthusiastically and politely, introduce products clearly, and respond to customer inquiries to enhance their experience
- Collaborate with team members to maintain a positive and productive work environment
- Follow company standards and procedures strictly to uphold service quality and operational consistency
Preferred competencies and qualifications
- Experience working in the chain catering industry
- Ability to communicate clearly and work effectively within a team
- Awareness of customer service principles to support positive customer interactions