.Only Native Singaporeans Will Be Considered.
Job Description
This role focuses on Day 2 operations for Talend data integration and ETL platforms in a consulting environment. You will be responsible for ensuring Talend platforms remain stable, secure, compliant, and well-run after go-live, supporting multiple client systems and projects, often in regulated, air-gapped on-premises environments.
Key Responsibilities
1. Platform Operations & Day 2 Support
- Provide Day 2 operational support for Talend ETL platforms, including Talend Administration Center (TAC), Job Servers, Log Servers, and Command Line interfaces.
- Monitor platform health, availability, and performance of Talend services, scheduled jobs, and connected systems.
- Perform routine operational checks and maintenance activities across Talend environments and supporting infrastructure.
- Support platform upgrades, patches, and hotfixes in accordance with change management processes.
2. User & Project Onboarding / Offboarding
Onboarding:
- Create and assign permissions for Talend user accounts (users, groups, roles, authorization settings).
- Create local project folders and assign folder ownership if required.
- Configure Splunk and ensure that project is receiving its project logs to the designated email provided.
- Configure and ensure that project is receiving its account access control list to the designated email provided.
- Guide users and projects on usage and compliance requirements for accounts (e.g. account review, notification when changing roles).
Offboarding:
- Remove project from Splunk and account access control list if required
- Remove Talend user accounts and associated permissions
- Delete project folders and related configurations if required.
Maintain accurate access and entitlement records for all platform users and service accounts.
3. Service Requests (SR) & Change Requests (CR)
- Handle Service Requests (SRs) such as access requests, job scheduling changes, connection configuration updates, Splunk log configuration changes, and operational queries.
- Support Change Requests (CRs) including platform configuration changes, job performance tuning, Talend component updates, patching, and controlled enhancements.
- Participate in impact assessments, implementation planning, and post-change validation for Talend platform changes.
- Ensure changes follow agreed ITSM, governance, and approval workflows.
4. Platform Maintenance & Housekeeping
- Perform regular platform housekeeping activities (job execution log management, TAC log cleanup, storage management, license usage checks, certificate renewals where applicable).
- Support backup and restore procedures for Talend project configurations, job artifacts, metadata, and platform settings, and assist with DR readiness activities.
- Monitor and maintain scheduled job execution, investigating and resolving job failures, timeouts, and dependency issues.
- Maintain platform configuration documentation and operational runbooks for Talend environments.
- Assist in audits, compliance checks, and evidence collection when required, including access control list reporting and Splunk log reviews.
5. Security, Compliance & Regulated Environments
- Operate within air-gapped, on-premises environments with strict security and operational controls.
- Adhere to client security standards, SOPs, and access controls across Talend platforms and connected data sources.
- Ensure account access control lists are maintained, reviewed, and distributed in compliance with governance requirements.
- Work closely with infrastructure, security, database, and governance teams to resolve operational issues.
- Ensure operational activities comply with client and regulatory requirements, including data handling and privacy obligations.
6. Consulting & Stakeholder Collaboration
- Work as part of a multi-project consulting delivery team, supporting multiple platforms and clients.
- Communicate clearly with project managers, data architects, ETL developers, and client operations teams.
- Escalate risks, incidents, and operational concerns in a timely and structured manner.
- Contribute to continuous improvement of operational processes and standards.
Required Experience & Skills
Experience:
- Minimum 2 years of relevant experience in platform administration, production support, or operations for Talend and/or similar data integration / ETL platforms.
- Hands-on experience with the following (or similar):
Talend Platform: Talend Administration Center (TAC), Job Servers, Log Servers, command-line administration.
Job Management: Job scheduling, execution monitoring, failure investigation, dependency management.
Databases: Oracle DB, Microsoft SQL Server, or other relational databases (connectivity, basic troubleshooting).
Monitoring & Logging: Splunk (log forwarding configuration, project log monitoring, alerting).
Infrastructure: Linux/Unix or Windows Server environments, basic scripting (Bash, PowerShell).
Connectivity: SFTP, SMTP, JDBC/ODBC connections to source and target systems.
Experience working in on-premises and/or air-gapped environments is required.
Technical & Operational Skills
- Strong understanding of Talend Administration Center (TAC) user management, roles, authorizations, and project-level permissions.
- Experience with Talend job scheduling, execution monitoring, and failure troubleshooting.
- Experience with Splunk configuration for log forwarding, monitoring, and alerting.
- Familiarity with ITSM processes (incident, service request, change management).
- Experience with patching, upgrades, and controlled changes in production Talend environments.
- Ability to follow runbooks, SOPs, and operational checklists.
- Basic troubleshooting skills across Talend services, job execution, database connectivity (JDBC/ODBC), and file transfer operations (SFTP).
- Experience with Informatica PowerCenter administration (domain management, repository operations, user/folder permissions, EBF patching) will be a plus.
Soft Skills & Mindset
- Detail-oriented and operationally disciplined.
- Comfortable working in structured, regulated environments.
- Clear communicator, able to work with both technical teams and non-technical stakeholders.
- Able to manage multiple requests across platforms and projects.
- Consulting mindset: responsive, accountable, and client focused.
Good to Have
- Exposure to regulated sectors (public sector, defence, financial services, healthcare).
- Experience supporting air-gapped or high-security environments.
- Familiarity with Linux/Unix environments and shell scripting for job automation and operational tasks.
- Experience with Talend command-line tools and APIs for administration and automation.
- Familiarity with data governance, data lineage, and metadata management concepts.
- Experience working with multiple data integration platforms concurrently (e.g. Talend and Informatica).
- Experience with scheduling tools (Autosys, Control-M) for enterprise job orchestration.
