T4 Trainer - Singapore

We're looking for an experienced Trainer to support global collection operations by designing, delivering, and improving training programs across Drive, Pedestrian, Athena, Cabrillo, Fulfillment, Marathon, and related projects.

Key Responsibilities

✅ Deliver Train-the-Trainer programs for Regional Trainers and vendors

✅ Conduct in-person and virtual training, refreshers, and ramp-up sessions

✅ Monitor training quality, knowledge-check results, and trainer performance

✅ Develop and maintain SOPs, training manuals, assessments, and schedules

✅ Support pilot launches, new market expansions, and operational readiness

✅ Audit training content and ensure compliance with operational standards

✅ Conduct field testing and validation of GIS equipment, hardware, and software

✅ Collaborate with operations teams, technical writers, and stakeholders globally

✅ Travel internationally to support training, installations, and regional launches

Requirements

✔ Based in Singapore with authorization to work locally

✔ 1+ year of Drive or Pedestrian collection experience

✔ 1+ year of training delivery and team leadership experience

✔ Experience with collection system installation and regional ramp-ups

✔ Strong communication, organization, and stakeholder management skills

✔ Valid passport and willingness to travel extensively

✔ Ability to train diverse, multicultural audiences, including non-native English speakers

Skills

strong field operations, technical training, SOP/documentation, team leadership, and deployment experience. Relevant backgrounds include GIS, mobile mapping, surveying, telecommunications, technical field services, and similar operational environments. Candidates with transferable skills and willingness to travel extensively should be considered even without a formal T4 title.

Preferred

⭐ Experience in Learning & Development, Train-the-Trainer programs, or operational training

⭐ Experience creating SOPs, manuals, assessments, and training documentation

⭐ Familiarity with workforce management, LMS, or training-tracking tools

⭐ Experience supporting pilot programs, process improvements, and field technology validation

Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions.