System Sales Engineer

Job Scope

We are looking for a motivated and technically skilled System Sales Engineer to support sales, consultation, project coordination, and customer support for security systems.

The candidate should have knowledge and experience in the following systems:

• CCTV Surveillance Systems
• Intruder Alarm Systems
• Card Access & Biometric Systems
• AV Intercom Systems
• Office Network
• WiFi / Wireless Network Systems
• Access Point Configuration
• Auto Gates & Barrier Systems
• Keyphone / Telephony Systems

Responsibilities

Product & Technical Knowledge

Develop strong understanding of the products and systems offered, including system design, features, applications, and integration requirements.

Customer Requirement Assessment

Work closely with customers to understand operational requirements, conduct site assessments, and recommend suitable technical solutions.

Sales Presentation & Consultation

Prepare and conduct system presentations, demonstrations, and technical discussions with customers and consultants.

Proposal & Quotation Preparation

Prepare quotations, technical proposals, specifications, and solution recommendations based on customer requirements.

Project Coordination

Coordinate with internal teams, suppliers, subcontractors, and customers to ensure smooth project execution and successful delivery.

Technical Documentation

Prepare and submit technical documents, drawings, specifications, and related project documentation.

Implementation Support

Provide technical support during installation, testing, commissioning, and handover stages.

Customer Support

Provide after-sales support, troubleshooting assistance, and technical advice to customers when required.

Interdepartmental Collaboration

Work closely with sales, engineering, technical support, and management teams to improve project delivery and customer satisfaction.

Industry & Market Awareness

Keep updated with current technologies, industry trends, and customer requirements in the security and networking industry.

Requirements

• Diploma in Engineering, IT, Electronics, Networking, or related field
• Experience in CCTV, access control, alarm, networking systems preferred
• Knowledge in WiFi systems and network infrastructure will be an advantage
• Good communication and presentation skills
• Able to work independently and coordinate multiple projects
• Possess problem-solving and troubleshooting skills
• Singapore Class 3 driving licence is an advantage

Preferred Skills

• System design and solution planning
• Basic networking and WiFi configuration knowledge
• Customer relationship management
• Technical troubleshooting and coordination
• Familiarity with AutoCAD or drawing software is an advantage