Day 2 System Engineer (DevOps / Production Support)
Eligibility: Singapore Citizens only
Overview
Looking for a hands-on System Engineer to support Day 2 operations of mission-critical systems (24/7 environment). Role focuses on production support, DevOps, CI/CD, and platform stability.
Key Responsibilities
- Provide Day 2 support (incident handling, troubleshooting, RCA, deployments)
- Manage and improve CI/CD pipelines (build, test, security scans, deployment)
- Support containerized environments (Docker, Kubernetes)
- Monitor system health (logs, alerts, performance)
- Handle system recovery, DR, and production issues
- Work closely with Dev, Infra, and Security teams
Qualifications & Experience
- Bachelor's Degree in Information Technology or equivalent.
- Min 3 years in DevOps / System Engineering / Production Support.
- Strong hands-on with Linux, CI/CD (GitLab/Jenkins), Docker, Kubernetes.
- Experience in scripting (Bash/Python/PowerShell).
- Familiar with monitoring tools (Prometheus, Grafana, etc.)
- Basic knowledge of databases (SQL/NoSQL)
- Comfortable working in a 24/7 support environment (standby required)
- Due to project security clearance requirements, only Singapore Citizens will be considered for this role.
Nice to have (strong advantage)
- Experience in public sector / government environments
- Prior exposure to Day 2 operations / production support for critical systems
- Exposure to VMware, Kafka, middleware, HA/DR
- Familiar with ITIL processes & security best practices
