System Administrator (Network & Endpoint Protection Engineer)

Key Responsibilities

. Manage and maintain Palo Alto firewalls and Global Protect VPN configurations.

. Configure, monitor, and support AWS networking components (e.g., VPCs, Security Groups, Route Tables, NAT Gateways, Load Balancers).

. Support endpoint protection solutions, access controls, and network security policies.

. Respond to network-related incidents and service requests in alignment with ITIL processes (Incident, Change, and Problem Management).

. Collaborate with infrastructure, security, and cloud teams to ensure secure and reliable connectivity.

. Maintain accurate and up-to-date documentation for system configurations, procedures, and change records.

. Communicate effectively with internal teams and stakeholders to support operational needs.

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Required Qualifications

. Diploma or Bachelor's degree in Computer Science, Networking, Information Security, or a related field. Equivalent practical experience will also be considered.

. Experience configuring and managing Palo Alto firewalls and GlobalProtect VPN.

. Familiarity with AWS networking services (e.g., VPC, Security Groups, Route Tables, NAT Gateway, Load Balancers).

. Basic understanding of ITIL processes, including Incident, Change, and Problem Management.

. Foundational experience with cloud platforms (AWS preferred).

. Strong collaboration, documentation, and communication skills.

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Preferred Qualifications (Good to Have)

. Relevant certifications in networking or cloud technologies (e.g., CCNA, PCNSA, AWS Certified Cloud Practitioner, or equivalent).

. Certification in AWS, Microsoft Azure, Google Cloud, or networking technologies.

. Experience with endpoint protection tools and security policy implementation.

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