Job Summary
Support and maintain critical customer IT backend systems through administration, operational tasks, defect management, network services, and system health monitoring to ensure smooth and reliable system performance.
Responsibilities
- Operate 12-hour shifts to support and maintain critical customer IT backend systems
- Perform general system administration to ensure system stability and availability
- Execute daily operational tasks to maintain system functionality and performance
- Conduct scheduled tasks to support system upkeep and reliability
- Manage and resolve system defects to minimize downtime and service disruption
- Provide network management services to maintain network integrity and connectivity
- Monitor system and network health status using Solarwinds to proactively identify and address issues
- Assist customers during exercise support to ensure smooth operation and testing
- Support customers during system audits by providing necessary information and assistance
Preferred competencies and qualifications
- Diploma in Computer Science, Computer Engineering, Information Technology, Electrical and Electronics Engineering, or equivalent
- At least 2 years of relevant experience as a System Administrator or in a related profession
- Proficient in system monitoring, system configuration, network systems, and system backup
- Hands-on experience with hardware installation and deployment
- Knowledge or experience in Windows, Unix, Redhat, SQL, Cisco Networking, SAN Storage, VMware, Firewall, and Solarwinds
Note1: Successful applicants will be given on-the-job training to become familiar with the systems and the various processes in supporting the systems.
Note2: Potential applicants who do not meet all qualifications may still apply.
