SVP - Business Management Office (EIS), Global Financial Markets

We are seeking an experienced Business Management professional to support the Equities platform, operating at the intersection of business, operations, and governance. This role plays a critical part in enabling business growth while ensuring a strong control environment, with coverage across product onboarding, product lifecycle, and strategic initiatives.

Key Responsibilities

Business Management & Strategic Support

• Act as a trusted partner to Front Office, driving business priorities while ensuring alignment with governance and control frameworks

• Support end-to-end business management activities, including budgeting & management reporting

• Provide insights to senior stakeholders to support decision-making and business strategy

Client & Product Lifecycle Oversight

• Partner IBG on client onboarding and lifecycle processes, ensuring efficient execution and adherence to regulatory requirements

• Support onboarding of new products, ensuring operational readiness across systems, processes, and controls

• Drive consistency and quality in client servicing standards across the platform

Governance, Risk & Regulatory Management

• Ensure effective implementation of operational risk and control frameworks, including issue management and remediation

• Support regulatory compliance across onboarding and client lifecycle activities (AML/KYC, FATCA/CRS, sanctions)

• Coordinate audit and regulatory engagements, ensuring timely and sustainable closure of findngs

Transformation & Change Initiatives

• Support and drive strategic initiatives and system transformation programmes (e.g. platform migrations, process enhancements)

• Partner with Technology and Operations to ensure smooth delivery and minimal business disruption

• Balance delivery of change initiatives alongside ongoing BAU activities

Stakeholder & Vendor Management

• Act as a key interface across Front Office, Operations, Risk, Compliance, and Technology

• Support governance over outsourcing and vendor arrangements, including service delivery and regulatory requirements

• Drive alignment across stakeholders to achieve business outcomes in a controlled manner

Requirement

• Experience in financial services, ideally within business management, COO office, or operations

• Strong understanding of equities / institutional business and client lifecycle processes

• Solid knowledge of risk, governance, and regulatory frameworks

• Proven ability to operate in a complex, fast-paced environment, managing both BAU and change initiatives

• Strong stakeholder management, communication, and influencing skills