Lead and support investigations into supply chain deviations, incidents and quality events, including material, inventory, warehousing, transportation and distribution issues.
Conduct root cause analysis (RCA) using appropriate investigation methodologies and tools.
Develop and implement effective CAPA to address identified root causes and prevent recurrence.
Review supply chain processes, documentation, data and system records to identify potential contributing factors.
Partner with Quality, Manufacturing, Warehouse, Logistics, Procurement and Planning teams during investigations.
Prepare clear and compliant investigation reports, including event description, impact assessment, root cause, corrective actions and preventive actions.
Ensure investigations are completed within established timelines and in accordance with GMP / Quality Management System requirements.
Identify recurring issues and trends, and support continuous improvement initiatives across supply chain operations.
Support audits and inspections by providing investigation records, CAPA documentation and supporting evidence when required.
Maintain accurate investigation records in relevant QMS / ERP / supply chain systems.
Requirements
Degree or Diploma in Supply Chain, Pharmaceutical Sciences, Engineering, Life Sciences, Quality or a related discipline.
2-5 years of experience in pharmaceutical / biopharmaceutical / healthcare manufacturing, supply chain, quality or investigations.
Experience handling deviations, investigations, RCA and CAPA in a regulated environment.
Good understanding of GMP, GDP and Quality Management Systems.
Experience working cross-functionally with Supply Chain, Quality, Manufacturing, Warehouse or Logistics teams.
Strong analytical, documentation and problem-solving skills.
Experience with SAP / ERP / QMS systems is advantageous.