Supply Chain Airfreight Supervisor

Job Description & Requirements

Job Responsibilities

• Oversee daily airfreight import and export operations within the Changi Airfreight Centre.

• Lead a team of drivers, coordinators, and cargo handlers to meet operational KPIs.

• Monitor shipment flow, ensure documentation accuracy, and coordinate with warehouse teams, airlines, and customers.

• Manage manpower deployment, resolve ground issues, and support continuous workflow improvements.

• Ensure compliance with safety, security, and airport regulatory requirements (e.g., SATS, dnata procedures).

• Provide operational reports and escalate incidents when required.

• Support digital initiatives such as RFID/barcode scanning, job tracking apps, and route optimisation tools.

Requirements

• Minimum 2-3 years of experience in airfreight, logistics, transport, or supply chain operations.

• Supervisory experience preferred (team lead, senior coordinator, or similar).

• Familiarity with Changi Airfreight Centre workflows, cargo clearance processes, or CAG/airline procedures is an advantage.

• Able to lead team members, multitask, and manage time-sensitive operations.

• Comfortable with using basic digital tools (e.g., MS Office, job dispatching apps).

• Physically fit and able to work in fast-paced airport environments.

• Willing to work rotating shifts, weekends, and public holidays.