Job Summary
Supervise and coordinate daily beauty salon operations to ensure high service quality and hygiene standards while supporting staff performance and customer engagement.
Responsibilities
- Oversee daily beauty salon operations to maintain smooth workflow and customer satisfaction
- Guide and evaluate staff performance to enhance service delivery and team effectiveness
- Assist in creating and managing staff schedules to optimize resource allocation and coverage
- Ensure compliance with cleanliness and hygiene standards to provide a safe and welcoming environment
- Address basic customer enquiries and feedback promptly to improve client experience
- Demonstrate responsibility and autonomy in managing tasks and resolving issues
- Collaborate effectively with team members to foster a cooperative work environment
- Adapt work schedule to include weekends and public holidays as required to meet business needs
Preferred competencies and qualifications
- Experience in the beauty salon or service industry to understand operational and customer service dynamics
- Supervisory experience to effectively lead and support staff
