Supervisor

Job Summary

You will oversee daily restaurant operations to deliver efficient service, uphold quality and hygiene standards, manage staff, and ensure customer satisfaction in a dynamic F&B environment.

Responsibilities

• Supervise daily restaurant operations to deliver efficient and high-quality service
• Maintain food quality, cleanliness, and hygiene standards to comply with safety regulations
• Manage customer feedback and execute service recovery to enhance guest satisfaction
• Oversee opening and closing procedures to ensure operational readiness and security
• Manage inventory levels and coordinate with suppliers to maintain stock availability
• Conduct staff briefings and support training to develop team capabilities and performance
• Ensure compliance with food safety and workplace safety standards to maintain a safe environment
• Collaborate with kitchen and service teams to ensure smooth and coordinated operations

Required competencies and certifications

• Minimum 2 years of experience in the F&B or hospitality industry
• Proficient command of English to communicate effectively with staff and customers
• Ability to work in a fast-paced environment, including shifts, weekends, and public holidays

Preferred competencies and qualifications

• Prior supervisory experience in a restaurant or hospitality setting
• Strong leadership skills to guide and motivate teams
• Effective communication skills to manage staff and customer interactions
• Pleasant personality with a customer service-oriented attitude. Only shortlisted candidates will be contacted.