WHY JOIN US
Annual Leave |Family Care Leave & Paid Medical Leave | Annual Wage Supplement | Performance Bonus & Annual Salary Increment |Group Medical, Hospitalisation & Dental Insurance | Long Service Award | Staff Discounts |Staff Meals Provided
With the rapid expansion of OUE Restaurants portfolio of fine dining and mass-market brands in Singapore, we are on the lookout for individuals who are excited about hospitality and lifestyle and champion sustainable concepts.
RESPONSIBILITIES
- Act as a primary point of contact between guests and the restaurant through delivering prompt and quality service in a positive, polite and professional manner
- Supervise and lead by example on the floor, and coordinate the assigned teams during shifts, ensuring smooth service flow and adherence to standards.
- Be equipped with the necessary knowledge of the menu offerings to provide suitable recommendations and cater to guest's needs and requirements.
- Handle guest feedback and minor complaints promptly and professionally, escalating more complex cases to the Manager as required.
- Support service recovery efforts to ensure positive guest experiences.
- Ensure service standards are adhered to, based on established standards and guidelines.
- Report and manage any accidents or incidents promptly in consultation with the Manager.
- Conduct stock-take and maintain inventory levels of equipment and stock, in collaboration with the Manager, when necessary.
- Perform daily tasks, including opening and closing duties with efficiency and effectiveness.
- Assist in beverage preparation and hosting duties when required.
- Ability to assist and enhance guests dining experience with relevant beverage and wine recommendations.
- Maintain and ensure the dining area is clean and organized at all times.
- Maintain a positive network and support work collaboratively with other teams (kitchen, bar, host, stewarding) to ensure smooth daily operations.
- Ensure appropriate personal, workplace hygiene and sanitation procedures are in place and met.
- Ensure compliance with food safety, hygiene, workplace safety, and responsible alcohol service standards.
- Any other duties assigned by the management.
REQUIREMENTS
- 1 to 2 years of experience in a similar role, in a celebrity‑chef restaurant, with a desire to continue growing professionally.
- A motivated and committed attitude, approaching each task with enthusiasm and openness to learning new skills and knowledge to continuously improve.
- Flexibility and a positive mindset, with the ability to adapt quickly to changing needs.
- Strong problem-solving skills with the ability to handle customer complaints effectively and with empathy.
- A strong team‑oriented approach, showing cooperation, respect, and support for colleagues.
- Possess an outgoing and engaging personality
- Flexibility and commitment to work shift hours, weekends, and public holidays.
ABOUT OSTERIA MOZZA (https://osteriamozza.com.sg)
The only Asian outpost of American culinary legend Nancy Silverton's one-MICHELIN-starred Osteria Mozza in Los Angeles. The Californian-Italian restaurant showcases both classic and Singapore-exclusive dishes, from handmade pastas to fresh mozzarella, wood-fired pizza, and grilled dishes. Every dish at Mozza is a representation of the dedication to quality ingredients and refined techniques.
