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Daily Operations Management: Oversee all daily operations of the store, ensuring smooth service processes, a clean environment, and proper equipment operation.
Team Supervision and Training: Guide technicians and service staff, regularly organize skills training and exchanges to improve overall professionalism.
Customer Service Quality: Supervise the reception process, establish customer files, optimize the service experience, and improve customer satisfaction.
Financial and Material Management: Responsible for financial planning and balancing, checking facility wear and tear, and managing inventory and merchandise display.
Goal Setting and Execution: Decompose annual, quarterly, and monthly goals, and organize the team to achieve performance targets.
Market Analysis and Expansion: Master market information, adjust business strategies, and develop new customer groups.
Relationship Maintenance: Maintain good relationships with the community, peers, and customers to promote brand reputation.
Communication: Communicate company policies and culture, collect market feedback, and report to superiors.
Job ID: 136864129