Supervisor

Role Overview

The Supervisor manages courier delivery operations, ensuring drivers meet delivery targets while maintaining service quality and operational efficiency.

Key Responsibilities

• Supervise daily courier delivery operations.

• Manage courier drivers and delivery schedules.

• Monitor parcel pickup and delivery timelines.

• Ensure accurate tracking and handling of shipments.

• Address operational issues such as delayed deliveries or customer complaints.

• Train and guide delivery personnel on company procedures.

• Maintain delivery records and performance reports.

• Ensure safety and compliance with courier service standards.

• Coordinate with clients and dispatch teams.

Requirements

• Experience in courier, delivery, or logistics supervision.

• Strong communication and team management skills.

• Ability to manage high-volume delivery operations.