supervisor

RESPONSIBILITIES

. Assist the Manager in running a smooth, efficient, and productive shift

. Assist the Manager in handling guests queries and feedbacks

. Train, coach, mentor, and supervise a team of service crews in delivery of excellent guest experience

. Ensures prompt, efficient, friendly and accurate service

. Lead by example and providing timely feedback on areas of opportunities

. Promote good teamwork to achieve set goals/targets

. Ensure adherence of food safety, sanitation and hygiene requirements and practices

. Ensure equipment and stations maintenance schedule is executed accordingly

. Delegates and/or perform assigned tasks in an efficient and timely manner

. Follow up and adheres to Company policies and procedures accordingly

. Attends meetings as requested

. Accept additional duties and responsibilities as assigned by Supervisor

REQUIREMENTS

. At least 3 years relevant experience (preferable in a similar capacity)

. Pleasant personality and service oriented

. Hardworking with a positive attitude.

. Ability to work well in a team environment

. Good communication and interpersonal skills

. Ability to thrive in a fast-paced and highly energized working environment

. able to perform rotating shift duty including weekends and Public Holidays