Supervisor/ Captain

Job Responsibilities:

• Assists with the smooth and efficient service of the outlet.
• Ensuring that standards are met at all times
• Ensuring that standards are met at all times
• Deliver excellent customer service at all times
• Constantly strives to satisfy all guests that patronize the outlet.
• Maintains the cleanliness of the restaurant front/back of the house
• Takes guest orders and delivers items without unnecessary delay
• Possess a thorough knowledge of the restaurant menu
• Actively up-sell the menu
• Reports any difficulty or problem to Service / Operations Manager
• To follow up with Service / Operations Manager on the solution or follow-up action
• Ensures mise-en-place is prepared to the requirement and operation needs
• Ensures tables are cleaned and re-set at the conclusion of each course
• Participates in training to improve self knowledge and skills
• Assists in monthly inventory checks on operating equipment and supplies

Job Requirements:

• Diploma/certificate in Hospitality or Tourism Management desirable
• Minimum 3 years and above of work experience as a Captain or Supervisor in F&B
• For candidates with no or 1 year of experience, can be considered for the Food Runner position
• Excellent communication skills, a proactive problem solver
• Attention to detail is essential
• Team player, who values teamwork and has good team-building skills
• Able to communicate effectively with all levels of employees
• Personable to deal with. Discreet, reliable, and diplomatic
• Positive can-do attitude, motivated, passionate
• Who seeks opportunities to be multi-skilled and trained
• Good personal grooming & personal presentation
• The high degree of integrity
• Able to adapt to a changing environment
• Opportunities available for rapid career progression
• Willing to work on weekends and public holidays