Assist the Operations Manager in running and overseeing the smooth running of day-to-day operations.
Lead the team to achieve the department's KPI goals.
Prepare, maintain and update documentation of processes to meet accounts requirement and changes in customer requirements.
To ensure work processes are in compliance with documented procedures and proper housekeeping of the warehouse.
Ensure timely processing of all inbound and outbound activities.
Ensures the highest degree of efficiency is maintained at all times.
Supervises and monitors the performance of employees to ensure standard practices and proper care of using the equipment, materials and supplies in the warehouse.
Provide on-the-job training to warehouse staff.
Perform inventory reconciliation on stock discrepancy.
Update WMS on stocks return and follow-up system updates of closeout items.
Manage inventory accuracy via planned cycle count, monthly inventory reconciliation, inventory analysis and related reports.
Highlight to Operations Manager for any irregularity in the warehouse.
Ensure warehouse operations safety and security.
Assist the Operations Manager in implementation of work improvement projects.
Communicates with customer on operations and service issues.
