Studio Manager

Studio Manager | BFT Pasir Ris Central

Location: Pasir Ris Central, Singapore

Start Date: May 1st, 2025

The Mission

BFT Pasir Ris Central is a high-performance community. We are seeking a growth-oriented

Studio Manager to lead our operations, drive elite-level member acquisition and maintain

the standards of a world-class fitness boutique. You will be responsible for the P&L of the

studio, ensuring we hit our North Star of 500 active members in 18-24 months while

maintaining a culture that keeps churn below 5%.

Key Responsibilities:

1. Team Leadership & Member Experience

Performance Management: Schedule and lead weekly team sessions to align

coaches with weekly strategies and execution. Conduct performance evaluations to

ensure every coach is driving the Member First culture.

Standards of Excellence: Audit and maintain the highest levels of studio cleanliness

and equipment safety daily. The studio must be Tour Ready at all times.

Community Architect: Drive member Wow moments through the coaching

teamensuring every member feels tracked, challenged, and valued.

2. Digital Systems & Administration

Tech Stack Mastery: Full ownership of Glofox (member management, billing, and

scheduling) and Google Workspace (Sheets, Docs, Drive) for data-driven reporting.

Admin Efficiency: Maintain a Zero Inbox mentality. Respond timely to member

inquiries, emails, and internal WhatsApp work groups to ensure no lead or issue

grows cold.

Reporting: Prepare weekly performance snapshots for management, translating raw

data into actionable insights on sales and churn.

3. Sales & Marketing Execution

Agency Liaison: Act as the primary point of contact for our Marketing Agency . You

will ensure lead-gen campaigns are fueled with fresh studio content and that every

lead provided is called/converted within 4 working hours.

Management Sync: Regularly attend and contribute to strategic calls with the Board

of Directors. You are the bridge between The Vision and The Execution on the

ground.

Required KPIs (Your Monthly Scorecard)

New Sales 20 Net New Members

Minimum Active Members 350

Max Monthly Churn < 5%

Content Creation 35 Studio Posts / week

Community Engagement Train with members 3x / week

Who You Are

The Optimizer: You think in systems and ROI. You post on social media to convert.

The Athlete-Leader: You have the fitness proficiency to act as a backup to the Head

Coach and the charisma to lead a diverse team.

The Owner Mindset: You treat BFT Pasir Ris Central as if it were your own

business. You see problems before they happen and solve them proactively.

Probation Period: 3 Months.