Job Description
Student Trainee (Contractor) Client Service
Who We're Looking For
We are seeking a highly motivated Student Trainee to join our APAC Client Service team in Singapore for a 6-month contract, commencing in January 2026. The ideal candidate is passionate about client service excellence, process automation, and contributing to efficient, high-quality service delivery for our clients across the region.
About Schroders
We are a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future.
We have around 5,000 people across six continents. We've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper.
The Team
The Singapore & Hong Kong based APAC hub is a team of Client Service representatives split across two teams (Institutional and Intermediary) both reporting to the Head of Client Service, APAC, who is based in Singapore.
What You'll Do
As a Student Trainee, you will play an integral part in the Client Service team with a focus on automating key processes and supporting high-impact projects across APAC. Your responsibilities will include:
- Supporting process automation initiatives, including task mapping, documentation, and implementing digital tools (e.g., Excel macros, workflow automation, dashboards)
- Assisting with ongoing APAC Client Service projects such as client onboarding, reporting enhancements, and workflow improvements
- Conducting data analysis and producing management reports to support improved client solutions and operational efficiency
- Working collaboratively with Client Service Executives and other departments (Technology, Operations, Compliance) to enhance internal processes
- Helping to document best practices, standard operating procedures and client FAQs
- Providing general project support and ad-hoc assistance as needed
The Knowledge, Experience And Qualifications You Need
- Current undergraduate student at an accredited university, available for a full-time 6-month contract traineeship
- Academic background in Business, Finance, Information Systems, or similar field
- Knowledge of, or keen interest in, financial services or asset management
- Prior internship or project experience in client service, operations, automation, or project work is an advantage
- Strong knowledge and advanced skillset in Microsoft Office Suite applications e.g. PowerAutomate, Co-pilot, Teams, Access, Outlook is essential
- Excellent communication and writing skills in English
What You'll Be Like
- A strong team player who is proactive, adaptable, and willing to learn
- Organised with superb attention to detail and a structured approach to tasks
- Curious, process-oriented, and eager to drive change and continuous improvement
- Positive attitude with a commitment to delivering high-quality work
We Recognise Potential, Whoever You Are
Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought facilitated by an inclusive culture will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer: you are welcome here regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background or any other protected characteristics.
About Us
We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future.
We have around 6,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper.
