Student Engagement Officer - Teck Whye

Contract Period: From 1 Aug 2026 to 31Jul 2027 with an option to extend the contract for another year

Working hours:
. Mondays to Thursdays: 7.30am to 4.00pm, inclusive of 1hr lunch break
. Fridays: 7.30am to 3:30pm, inclusive of 1hr lunch break
. Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Services:
i) Perform on-ground discipline support
- Promote positive student behaviour and assist with student management across the school environment.
- Carry out duties including canteen supervision, detention monitoring, traffic management, and regular patrols within the school and its surrounding areas.
- Oversee students placed on in-house suspension, ensuring adherence to school rules and meaningful engagement with assigned tasks.
- Provide in-class support for students exhibiting behavioural challenges.
ii) Administrative and communication support
- Support student development key personnel in case management, including fact-finding, engagement with students and parents, coordination of follow-ups, and monitoring of student progress.
- Assist the Discipline team in the day-to-day management of student discipline.
- Assist the Discipline team in conducting home visits with school personnel and making follow-up calls to parents.
- Assist the Operations Manager in overseeing and managing daily activities at the in-house detention centre.
- Conduct regular patrols of the school premises to maintain orderliness.
- Participate in case management for students identified as at-risk
- Conduct investigations as part of case management and submit the relevant reports.
- Assist the Discipline team in maintaining student discipline during school functions and events (e.g. Speech Day, Sports Carnival, Level Camps) as and when required.
- Perform any other ad-hoc duties assigned by the relevant authority, including general administrative and office-related tasks.

Qualification, Skills & Experience:
. Minimum GCE A Levels, a Diploma or a Bachelor's degree.
. Experience: At least 2 years of experience in student administration, pastoral care, or youth management.
. Demonstrates a high level of empathy and patience, with a strong ability to mentor and guide others.
. Competent in Microsoft Office applications, data tracking, and report writing.