Are you a dynamic and driven sales professional with a passion for building long-term strategic partnerships We're excited to invite you to join our Client Success team in Singapore as a Strategic Account Manager. In this high-impact role, you'll own and expand a portfolio of key enterprise accounts, focusing on renewals, upselling, cross-selling, and unlocking new growth opportunities.
You'll partner with senior executives and decision-makers to maximize the value of our innovative platform across their IP and R&D workflows. Your expertise will help organizations leverage our solutions to accelerate their innovation cycles, making a tangible impact on their success. The role offers a balanced mix of approximately 60% strategic growth and expansion within existing accounts, and 40% renewals and retention — perfect for someone with a strong commercial mindset and a passion for delivering exceptional customer value.
This is an in-office opportunity based in Singapore, ideal for someone who thrives in a fast-paced, collaborative environment and is eager to play a key role in scaling revenue and transforming industries.
Responsibility
- Spearhead and grow a portfolio of enterprise and strategic accounts, driving revenue through renewals, upselling, cross-selling, and strategic expansion initiatives.
- Cultivate trusted, consultative relationships with C-level and senior stakeholders, acting as a strategic advisor rather than just a salesperson.
- Lead engaging executive business reviews, account planning sessions, and quarterly business reviews (QBRs) to align our platform's value with your clients evolving priorities.
- Develop deep insights into your customers IP strategies, R&D workflows, and commercial goals to tailor innovative solutions that meet their unique needs.
- Identify new opportunities within existing accounts and target industries
- Navigate complex, multi-stakeholder sales cycles with long decision timelines and enterprise procurement processes.
- Collaborate cross-functionally with Product, Solutions Consulting, Customer Success, and Leadership to ensure exceptional customer outcomes and swiftly resolve escalations.
- Maintain disciplined pipeline management and accurate forecasting through a data-driven approach.
- Stay current on our platform's capabilities, confidently articulating value at both executive and business outcome levels.
- Consistently achieve or surpass revenue targets and KPIs.
Requirement
- 3-5+ years of proven success in enterprise SaaS sales, key account management, or strategic account management within the APAC region.
- Experienced in managing large, complex enterprise accounts and engaging confidently with C-level decision-makers.
- An excellent communicator with a strong executive presence, adept at delivering compelling presentations and managing stakeholder relationships.
- Demonstrated success in driving account expansion, renewals, and delivering long-term customer value.
- Skilled at navigating multi-stakeholder buying groups and long enterprise sales cycles.
- Exposure to industries such as Life Sciences, Manufacturing, Engineering, Chemicals, or R&D organizations is a plus.
- Prior experience working in enterprise SaaS environments is highly desirable.
- Self-motivated, commercially savvy, and able to thrive in a fast-paced, high-growth setting.
- Collaborative team player with a strong sense of ownership and cross-functional working experience.
By submitting your application or résumé, you agree to us disclosing your personal information to prospective employers for their consideration.
Note: Only shortlisted candidates will be notified.
