Location: Johor Bahru, Malaysia
Company: I M Logistics Solution Pte Ltd
About I M Logistics
Founded in Singapore in 1999, I M Logistics Solution Pte Ltd is an established provider of integrated logistics and supply chain solutions. We specialize in warehousing, contract logistics, transportation, eCommerce fulfilment, cross-border logistics, and value-added services.
As part of our regional expansion strategy, we are establishing our presence in Malaysia. We are looking for an entrepreneurial and highly driven individual who is excited to build a business from the ground up and play a key role in shaping our future operations.
Position Overview
The Business Development & Operations Manager will spearhead I M Logistics expansion into Malaysia. This is a hands-on role that combines business development, operational setup, project management, and customer onboarding.
The successful candidate will work closely with the Singapore headquarters to establish the Malaysian business, acquire customers, build local partnerships, and develop operational capabilities.
This role is ideal for someone who enjoys working in a fast-paced startup environment while having the backing of an established logistics company.
Key Responsibilities
Business Development
- Develop and execute strategies to grow I M Logistics business in Malaysia.
- Identify and acquire new customers across various industries.
- Build and maintain strong relationships with prospective and existing clients.
- Prepare quotations, proposals, presentations, and commercial agreements.
- Represent the company at networking events and industry exhibitions.
- Conduct market research to identify new business opportunities and industry trends.
Business Expansion
- Support the establishment of I M Logistics Malaysian operations.
- Identify suitable warehouse facilities and operational partners.
- Assist in setting up new warehouses, office operations, and business processes.
- Coordinate with government agencies, landlords, contractors, suppliers, and service providers where required.
- Recommend improvements to business processes and operational workflows.
Customer Onboarding
- Manage end-to-end implementation of new customer accounts.
- Coordinate with customers to understand operational requirements.
- Work closely with the Singapore operations team to ensure successful onboarding.
- Develop SOPs and implementation plans for new customers.
- Ensure smooth transition from sales to operations.
Operations & Project Management
- Assist in developing warehouse processes and operational workflows.
- Coordinate warehouse setup, racking layouts, equipment procurement, and operational readiness.
- Support WMS implementation and process improvements.
- Monitor operational performance and recommend continuous improvements.
- Manage multiple expansion projects simultaneously.
Cross-Functional Collaboration
- Work closely with Operations, Finance, Customer Service, IT, Procurement, and Management teams.
- Coordinate with Singapore headquarters on regional initiatives.
- Support cross-border logistics projects between Singapore and Malaysia.
General Management
- Handle ad-hoc projects assigned by Management.
- Assist in recruiting local staff as the Malaysian business expands.
- Support budgeting and business planning activities.
- Contribute ideas to improve operational efficiency and customer experience.
Requirements
Qualifications
- Diploma or Bachelor's Degree in Business, Logistics, Supply Chain, Engineering, or related disciplines.
Experience
- Minimum 3–8 years of experience in logistics, warehousing, contract logistics, supply chain, or business development.
- Experience in customer acquisition and account management.
- Experience in warehouse operations or project implementation is highly preferred.
- Experience in setting up new operations or business units is an advantage.
Skills & Competencies
- Strong business development and negotiation skills.
- Excellent project management abilities.
- Entrepreneurial mindset with the ability to work independently.
- Strong problem-solving and decision-making skills.
- Good communication and interpersonal skills.
- Able to manage multiple priorities in a fast-paced environment.
- Comfortable working across both commercial and operational functions.
- Proficient in Microsoft Office.
- Experience with WMS, ERP, or logistics systems is an advantage.
Preferred Attributes
We're looking for someone who:
- Thrives in building something from scratch.
- Enjoys taking ownership and making decisions.
- Is proactive and resourceful.
- Can balance strategic thinking with hands-on execution.
- Is willing to travel frequently between Johor Bahru and Singapore.
- Is passionate about logistics, technology, and business growth.
What We Offer
- Opportunity to lead the Malaysian expansion of an established Singapore logistics company.
- High level of autonomy and ownership.
- Career growth into a senior leadership role as the Malaysian business expands.
- Exposure to regional logistics and supply chain projects.
- Competitive salary with performance-based incentives.
- Opportunities for professional development and regional collaboration.
Reporting To
Managing Director / Director of Strategic Development (Singapore Headquarters)
Ideal Candidate Profile
The ideal candidate is not simply a salesperson but a business builder—someone capable of winning customers in the morning, meeting warehouse contractors in the afternoon, implementing customer operations the next day, and helping recruit the first Malaysian team as the business grows. This role is suited for an ambitious individual who wants to make a tangible impact and grow into a future country leadership position.
