Strategic Account Manager
Will you like to join an industry leader in commodity analytics
Are you a proven sales talent
About the Business
At ICIS, our mission is to optimize the world's resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news channel and supply and demand data. You can learn more about ICIS at the link below. https://www.icis.com/explore
About The Role
The Strategic Account Manager owns and grows a portfolio of strategic customer accounts across SEA, ANZ, Taiwan, and selected APAC markets. This role builds trusted, senior-level relationships, drives sustainable revenue growth, and expands customer value through consultative, value-based selling. Working with complex, multinational accounts, the role partners closely with internal teams, particularly Business Development, to identify, shape, and execute opportunities from strategy through delivery.
Responsibilities
- Build and maintain long-term executive relationships across a portfolio of Strategic Accounts in SEA, ANZ, TW, and selected APAC markets.
- Drive account growth by identifying optimisation, cross-sell, and upsell opportunities aligned to customer priorities.
- Collaborate closely with the Business Development team on contributing account insight, co-developing solutions, supporting pitches, and executing opportunities from qualification through close.
- Develop and execute value-based Strategic Account Plans, including planning, execution, and measurement of outcomes.
- Lead customer engagement activities such as Planning Sessions and Quarterly Business Reviews to deliver agreed revenue targets, KPIs, and budgets.
- Manage contract negotiations, ensuring alignment and approvals from customers and internal stakeholders.
- Partner with Client Success to deliver mutually beneficial engagement and retention plans.
- Lead the implementation and launch of new products within assigned accounts, clearly articulating value and outcomes.
- Build a strong pipeline of reference clients, testimonials, and case studies.
- Accurately record customer engagement and pipeline activity in Salesforce.com and Gong.
- Provide structured feedback to the business on customer workflows, uncovering opportunities for new data, analytics, or solutions.
Requirements
- Extensive experience delivering growth in B2B consultative sales within complex, multinational accounts.
- Proven ability to engage, influence, and manage C-suite and senior executive stakeholders.
- Strong commercial acumen with demonstrated success negotiating enterprise-level contracts.
- Experienced in navigating complex buying cycles and multi-stakeholder decision environments.
- Experience launching and positioning new products with clear customer value propositions.
- Proven collaboration with Marketing and Business Development to drive growth in top-tier accounts.
- Strong written, verbal, and presentation skills.
Learn more about the LexisNexis Risk team and how we work here.
