Strategic Account Director (Confidential Search)
About the Role
This is a senior individual contributor role with full commercial accountability—covering revenue growth, strategic account planning, and complex deal execution. The role requires a balance of account farming and new business hunting, with a strong emphasis on building long-term, value-driven client relationships.
Key Responsibilities
Strategic Account Management
- Own and grow the portfolio of a named public sector/government linked account in Singapore
- Develop and execute multi-year account strategies aligned to client business priorities and transformation agendas
- Drive revenue, margin, customer satisfaction, and retention across the account base
- Act as the primary commercial owner across the full customer lifecycle
New Logo Acquisition
- Identify, engage, and convert a defined set of high-value target accounts
- Lead end-to-end sales cycles—from initial engagement through to deal closure
- Create demand through consultative, insight-led conversations focused on business outcomes
Deal Leadership
- Lead large, complex pursuits across cloud, cybersecurity, data centre, digital, AI, and enterprise application programmes
- Own deal strategy, commercial structuring, and internal governance processes
- Ensure deals are aligned with profitability, risk, and delivery standards
Executive Stakeholder Engagement
- Build and maintain strong relationships with C-level and senior stakeholders
- Position as a trusted advisor with deep understanding of client business drivers
- Lead high-level discussions with credibility across executive and board-level environments
Customer Success & Renewals
- Partner with delivery teams to ensure successful execution and value realisation
- Maintain executive oversight across delivery to mitigate risk and drive long-term success
- Lead renewal strategies to secure continuity and identify expansion opportunities
Internal Collaboration
- Work closely with industry leads, solution specialists, and partner teams
- Orchestrate cross-functional resources across sales, presales, and delivery
- Leverage internal capabilities to shape solutions and strengthen value propositions
Success Metrics
- Revenue growth and margin performance across assigned accounts
- Conversion of targeted new logo opportunities
- Customer retention, satisfaction, and executive relationship depth
- Pipeline quality, forecasting accuracy, and renewal performance
Requirements
- 10–15 years of experience in enterprise sales, strategic account management, or business development
- Proven track record managing and growing large, complex enterprise or public sector accounts in ASEAN
- Demonstrated success in closing multi-million-dollar deals
- Strong understanding of cloud, infrastructure, cybersecurity, data, AI, and/or enterprise applications (e.g. ERP ecosystems)
- Experience working cross-functionally with delivery and solution teams
- Highly commercial, structured, and execution-driven
