About the job
SAS partners with many most iconic and forward‑thinking enterprises in the world through global strategic account programs. Our strategic accounts represent a major share of SAS global revenue and serve as innovation hubs for some of the most impactful analytics, AI, and cloud transformation projects worldwide.
As a Strategic Account Director, you will be the champion of a long‑term, C‑level partnership with one of SAS priority customers. You'll serve as the strategic voice of the customer inside SAS, and the trusted advisor representing SAS at the highest levels of the client organization. This is a high‑visibility, high‑impact role that goes far beyond sales - it is about shaping customer strategy, driving cross‑functional alignment, and unlocking long‑term value for one of the most sophisticated enterprises in Japan and globally.
As a Strategic Account Director, you will:
- Own the multi‑year strategic account vision. Build and drive a rolling account strategy that elevates customer value and delivers strong, sustainable revenue across SAS software, cloud, and services.
- Engage at the highest levels. Build trusted, multi‑level relationships with senior executives and C‑suite leaders, positioning SAS as a long‑term innovation partner.
- Orchestrate a matrixed SAS Account Team - sales, consulting, post‑sales, R&D, hosting, and executive sponsors - to deliver a unified, customer‑centric experience.
- Own projects and initiatives across all major lines of business, while leading the engagement with customer and the extended Account Team.
- Grow new services revenue by positioning our offerings in close collaboration with Consulting.
- Engage with Alliance Partners key to the account to maximize new revenue opportunity and elevate SAS strategic position in the account.
- Ensure execution of customized Marketing approach with Account-Based Marketing team to deliver a customized engagement strategy that resonates with the customer's vision and priorities.
- Manage high-risk escalation issues for the customer at SAS and drive them to closure, balancing SAS and customer interests.
- Work closely with Customers Success, proactively supporting the successful usage of SAS and identifying new use cases to accelerate value realization.
- Ensure all applicable security policies and processes are followed to support the organization's secure software development goals.
- Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do.
Required qualifications
