Position Description (Summary):
The Store and Logistic Supervisor is responsible to support the Planning & Logistic Manager in overseeing the daily operation of the store & logistics. The role involves ensuring efficient store operations, managing inventory, providing excellent customer service in delivery on time and assisting in staff supervision and training.
Specific Duties and Responsibilities:
- Oversee day to day store operations in Receiving, Issuing & Delivering.
- Ensure a high level of customer service in on time delivery.
- Ensure a high level of customer service in addressing customer complaints pertaining to logistic/store and resolve issues in a timely and professional manner.
- Monitor and analyze store performance metrics.
- Drive continuous improvement initiatives to enhance logistics processes, increase productivity and reduce waste.
- Perform monthly cycle count and monthly consignment count.
- Equipment Maintenance and Control.
- Ensure all Store's equipment is maintained in safety and working condition.
- Conduct regular checks on all equipment and ensure they are is calibrated.
- Monitor and control costs related to transportation, storage and handling of materials to optimize operational budgets.
- Observe and comply with the Company's safety and health system, safe work procedures and instructions, as well as safety policy and rules.
- Staff development and training for warehouse ground staff.
- Perform other duties as assigned by your manager.
Job Specification:
- Minimum diploma or equivalent related field.
- Proven experience in a supervisory role within manufacturing or store/logistic environment.
- Preferably able to operate forklift and reach truck.
- Must possess a valid Singapore Forklift License (3 ton & above).
- Knowledge of safety regulations and best practices in a warehouse setting.
- Strong understanding of store operations and material handling techniques.
- Proficiency in utilizing warehouse management system, working knowledge in SAP is a plus.
- Good organizational and time management skills to handle multiple tasks.
- Able to communicate and lead a team of store personnel to meet department goals.
- Commitment to maintaining a high standard of professionalism, ethics and integrity in all job-related activities.
