The SSC AR Executive manages the end‑to‑end Order‑to‑Cash (O2C) cycle for all Reolink global entities. This includes customer billing, collections, cash application, reconciliation of Amazon/eCommerce settlements, credit control, and ensuring revenue completeness. The role supports global AR consolidation into the Singapore SSC structure and ensures timely and accurate reporting of receivables.
Responsibilities
- Prepare and issue customer invoices for global B2B accounts, distributors and partners.
- Monitor payment terms, perform collections and follow up on overdue accounts.
- Perform cash application for multi‑currency receipts and reconcile to bank statements.
- Reconcile Amazon, Shopify, eBay and marketplace settlements (daily/weekly/monthly).
- Manage global AR ageing, credit risks, blocked orders and dispute resolution. Prepare monthly AR reports, DSO analysis, revenue recognition hygiene checks.
- Assist in month-end closing: revenue accruals, AR schedules, bank allocation issues.
- Maintain accurate customer master data, credit limits, and customer KYC documentation.
- Support internal and external audits: AR confirmations, revenue testing, cut-off.
- Investigate chargebacks, deductions, marketplace fees and coordinate with sales/operations.
- Maintain O2C workflows, SOPs and internal control policies for revenue integrity.
- Participate in cross-border migration into SSC and workflow automation projects.
- Work with IT on ERP improvements, eCommerce data integration, and reporting dashboards.
Requirements
- LCCI, ACCA or Diploma in Accounting, Finance or Business.
- 3-5 years AR experience eCommerce or SSC experience preferred.
- Strong understanding of O2C processes, credit control and revenue flows.
- Experience with multi‑currency cash application and cross‑border settlements.
- Knowledge of marketplace settlement rules (Amazon, Shopify, eBay) is an advantage.
- Fluency in English required Mandarin preferred for China customer coordination.
IT & System Requirements
- ERP experience (NetSuite, SAP, Oracle, Dynamics) for AR and revenue modules.
- Strong Excel (Pivot Table, PowerQuery, data matching, reconciliation).
- Experience with eCommerce settlement data (Amazon Seller Central, Shopify, Stripe).
- Understanding of AR automation tools and financial dashboards (PowerBI).
- Experience with global banking portals for receipt allocation.
