Sr Manager, QA

Position Summary:

Responsible for the managementof the IlluminaLaboratory Services(ILS)Quality Assuranceactivitiesand teamforthe Singaporesite.

Responsibilities:

• Act as the clinical quality system manager for ILS-SG.Ensure the Quality Systems areestablished, implemented, andmaintainedin compliance with allappropriatequalitystandardsand regulations

• Promote the awareness of user's needs and requirements throughout ILS-SG.

• Lead reporting to ILS-SGLeadership on the performance of the QMSand any necessary improvements,including preparing and hosting Management Reviews

• Buildsand leadsa team of QualityAssurance StaffforILSQMS&Complianceactivitiesin Singapore.

• Makesrecommendations onresource needs andfacilitateprocurement of resources, resolution of resource conflicts, and business justifications and/or trade-offs related to resourceutilization.

• Grows talent within the organization by leading employee development initiatives.

• Participates in the definition of area goals and drives teams to deliver on goals.

• Drives continuous improvement initiatives to advance quality processes and capabilities.

• Identify,maintainand communicate performance metrics for the QMS.

• Co-ordinate and host QMS assessments by external bodies. Planactionsfor any improvementsrequiredto address the outcome of these assessments.

• Work with ILS Leadership to resolve complaints, develop correctiveactionsandmonitorthe effectiveness of resolutions.

• Work with global ILS quality managementtoexchange best practices and co-ordinateimprovementto quality processesand team development.

• Responsible forexhibitingprofessionalbehaviourwith both internal/external business associates that reflects positively on the company and is consistent with the company's policies and practices.

Listed responsibilities are an essential, but not exhaustivelist,of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.

Requirements:

• Experience in quality assurance inlaboratory servicesor related standards(ISO15189, ISO17025, ISO13485)and/orHCSA licensing.

• Extremelystrong communication, interpersonalskillsand customer focus.

• Strong leadership skills withdemonstratedability to effectively work across teams and functions.

• Experience in implementing andleveragingmetrics.

• Adaptable to fast-paced, dynamic work environment and shifting demands.

• Considerable experiencein managing people/resources effectively toaccomplishestablished goals.

• Proven capacity to effectively manage and escalate risk.

• Must beopen-minded,collaborativeand able to work in a non-hierarchical,matrix organization.

• Must be able to look atprocesses atahigh levelas well as zoom in on a detailed level.

• Project management skillspreferred.

All listed requirements aredeemed asessential functions to this position however, business conditions may require reasonable accommodations foradditionaltaskand responsibilities.

Experience/Education:

• Managers at this level may become involved in elevated issues arising from daily activities.

• Applies broad management, functional expertise/knowledge tosubordinatesmanagers and staff members.

• Will have developed key relationships with importantinternal stakeholders,customersand suppliers.

• RequiresBachelor'sdegree, may require an advanceddegree (Master's), inapplicablefield or equivalent.

• Typicallyhassignificantwork experience, withconsiderable management experience.