Sr Functional Consultant (Core HCM, Learning) - Workday Success Plans

About the Team

The Workday Success Plans Delivery Team at Workday plays a crucial role in ensuring customers maximise the value they get from their Workday products. We focus on our customers post go-live journey, assuring long-term success. We deliver a variety of programs and services ranging from feature assessments to full feature deployments to support their growing and changing business needs within Workday.

At Workday, we help the world's largest organisations adapt to what's next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we're serious about what we do. But we like to have fun, too! We put people first, celebrate diversity, drive innovation, and prioritise giving back to our communities, demonstrating a commitment to corporate social responsibility. Our dedication to customer success, coupled with a vibrant and inclusive company culture, sets a strong foundation for continued growth and success at Workday.

About the Role
Would you enjoy learning new things in a fast paced environment Do you have an appetite for variety and challenging business problems to solve Are you a great communicator who can clearly articulate and demonstrate the value of Workday solutions to our customers The Workday Success Plans team works directly with customers through targeted micro-consulting engagements to help solve their business needs using the Workday application. Responsible for acting as a trusted Workday advisor, you will have the opportunity to assist customers with how-to questions, solve and guide customers through configuration, and provide feature demonstrations. As a Workday expert, customers will benefit from your knowledge as you share your experience, identify key considerations, and highlight standard methodologies.Our team of experts have a broad and deep understanding of Workday, and enjoy the reward of helping customers solve problems, learn about new features, and find greater value in their Workday investment. So if you are passionate about the value technology can bring to an organization, love learning and want to work directly with some of the greatest companies in the world, bring your energy and teamwork to the Workday Success Plans team!Primary responsibilities include:

• Share expertise with customers on a variety of Ask-an-Expert requests by:

• Conducting research to ensure understanding of customer questions and related Workday concepts.

• Delivering small scope consulting in response to customer requests providing configuration guidance, demonstrations, considerations, tips & tricks.

• Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.

• Clearly and effectively communicating responses and value to customers.

• Partner with an Engagement Manager to deliver services that include:

• Feature Adoption Workshops (Facilitate customer Workday feature roadmap discussions)

• Functional Review (Tenant Review with Consulting Services)

• Health Check (Tenant Review with Cross Functional Consulting Services)

• Additional Services that our consultants deliver include:

• Collaboration Crews (Facilitate group customer sharing discussions).

• Accelerator Webinars (Creating and delivering customer presentations on how to use Workday features to achieve business goals).

• Feature Accelerator (Providing one-on-one consulting guidance to accelerate customer feature adoption).

Feature Adoption Tenant Reviews (Reviewing customer tenants to identify adoption opportunities).

About You
Basic Qualifications

• 5+ years of experience with Workday configurations.

• 5+ years of IT implementation experience

• 2+ years of software consulting experience.

Other Qualifications

• Workday HCM Certification in at least one of the following is ideal: Learning, Core HCM

• Additional experience with PeopleSoft, SAP, and/or Oracle a bonus

• Experience with influencing, interacting and collaborating with senior leaders internally and externally

• Capable of leading and influencing design meetings toward an effective and collaborative outcome

• Ability to deliver and get results within the parameters of a project plan

• Excellent verbal and written communication skills

• Experience with global implementations is preferred

• Ability to work on multiple engagements simultaneously

• Bachelor's degree or related experience required

• Ability to travel up to 10%