Job Summary
We are looking for an experienced Senior Business Analyst with deep domain expertise in Banking Payments and Cards to work closely with business stakeholders, product owners, and technology teams. The role involves endtoend requirement management, solution design support, and ensuring successful delivery of payment and card initiatives across the SDLC.
Key Responsibilities
Business Analysis & Stakeholder Management
- Act as a bridge between business, operations, and IT teamsfor Payments and Cards initiatives.
- Engage with stakeholders to gather, analyze, and document business, functional, and nonfunctional requirements.
- Conduct workshops, requirement walkthroughs, and solution discussions with internal and external stakeholders.
- Perform impact analysis and gap analysis for enhancements and regulatory changes.
Payments & Cards Domain
- Work on Payments systems including (but not limited to):
- Domestic & International Payments
- SWIFT / ISO 20022
- Realtime payments
- Clearing & settlement
- Strong understanding of Cards domain:
- Credit / Debit Cards lifecycle
- Authorization, clearing, settlement, reconciliation
- Chargebacks, disputes, fraud, limits, fees
- Knowledge of payment gateways, schemes, and network(Visa, Mastercard, RuPay, etc.)
Documentation & Delivery
- Create and maintain BRD, FRD, User Stories, Use Cases, Process Flows, RTM.
- Translate business requirements into clear user stories with acceptance criteria.
- Support SIT, UAT, and postproduction validation.
- Work closely with QA teams to ensure test coverage and requirement traceability.
Agile / SDLC
- Experience working in Agile / Scrum and Waterfall delivery models.
- Participate in backlog grooming, sprint planning, reviews and retrospectives.
- Support Product Owners in prioritization and roadmap alignment.
Required Skills & Experience
Mandatory
- Min 10+ years of experience.
- Strong Banking domain experience with focus on Payments and/or Cards.
- Proven experience as a Senior Business Analyst in large BFSI programs.
- Excellent skills in requirement elicitation, analysis, and documentation.
- Handson experience with Agile delivery.
- Strong communication and stakeholder management skills.
Good to Have
- Experience with Core Banking systems.
- Exposure to regulatory and compliance requirements in payments/cards.
- Knowledge of API integrations, digital banking, and fintech ecosystems.
- Experience with tools like JIRA, Confluence, MS Visio, SQL (basic).
Education
- Bachelor's degree in Engineering, Computer Science, Finance, or equivalent.
- MBA / Banking or Financial certifications - preferred.
