Key Responsibilities
- Oversee daily operations of the Automation Department, ensuring timely processing of enquiries, proposals, and order closures.
- Build regional capability for technical and engineering matters,focusing on marine automation solutions (ship boilers, inert gas systems, ballast control, machinery/main engine monitoring).
- Establish and monitor technical KPIs audit technical performance of business units
- Drive continual improvement in technical standards through best practices and adoption of new technologies.
2. Team Leadership & Resource Management
- Supervise and guide product managers and engineers monitor team performance and development needs
- Ensure the team has necessary tools and resources resolve technical/operational issues.
- Manage staff leave, purchase approvals, and manpower to maintain consistent operations.
- Promote a shared vision and cooperation for continual team improvement.
3. Sales, Customer Support & Business Development
- Support sales team in customer meetings, presentations, and technical discussions
- Present automation solutions and innovations to customers and end users.
- Identify new market segments, products, technologies, and OEMs for partnerships.
- Initiate and develop cooperation with new OEM partners maintain strong relationships with OEM principals.
- Develop business relationships in India for automation products.
4. Cross Department & Stakeholder Coordination
- Collaborate with Service, Engineering, Finance, Stores, and Logistics teams to ensure timely support and deliverables.
- Liaise with clients and local stakeholders to achieve business goals.
5. Inventory, Procurement & Budget Oversight
- Monitor stock levels of essential automation products ensure product availability year-round.
- Oversee procurement to maintain costs within budgetary limits.
- Approve purchase requests promptly to avoid delays.
- Prepare detailed business plans and provide quarterly reviews for management.
6. Reporting, KPI & ISO Compliance
- Oversee monthly invoicing and ensure alignment with revenue targets.
- Ensure enquiry processing timelines meet ISO standards.
- Monitor departmental KPIs: enquiry processing time, revenue targets, OEM engagement, stock availability.
- Ensure accurate and consistent ISO-required documentation attend internal and external audits.
- Ensure documentation and filing systems comply with company policies.
8. Marketing Support
- Plan and execute automation-related online marketing campaigns coordinate with marketing teams as needed.
9. QHSE Responsibility
- Participate in the safety risk assessments
- Participate in the investigation and analysis of incidents as and when required. - Ensuring the strict use of PPE's in work area of responsibility. Reporting of near misses, incidents, hazards & injuries to line Manager within the time frame as required by QHSE policy and Manuals. - Ensure waste management as required by the QHSE Management system
