Position:
Sr / Associate Executive
Department:
HSEU
Job Description
We are seeking a dedicated Associate Executive to support our union's comprehensive operations and member services.
Job Responsibilities
Member Services & Engagement
- Plan and organise member dialogues, roadshows, and trips
- Process new memberships, updates, and handle membership enquiries
- Retain members and recover membership arrears
- Promote union membership to potential members
Administrative Support
- Provide logistical support for meetings, events, and training courses
- Handle phone calls, emails, and walk-in enquiries
- Process payments and maintain accurate records in Athena system
- Design promotional materials and update office signage
Industrial Relations
- Process grievance case enquiries and maintain case records
- Coordinate meetings and provide administrative support
- Maintain IR case records
Welfare Programmes
- Administer bursary applications and NTUC welfare programmes
- Process insurance claims and U Care Programme applications (e-vouchers, Back to School schemes)
- Handle subsidised voucher and ticket sales
Requirements
Competency
- Service-oriented, confident and have a passion for helping others
- Good communication and interpersonal skills
Educational And Professional Requirements
- Minimum Diploma or GCE A Levels holder
About IMH
The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.
