Specialist/Senior Specialist, Career Services Operations

Are you passionate about enhancing workers employment and employability Can you connect workers with employers through job-matching, career guidance, and skills upgrading Ready to collaborate on recruitment, training, and job redesign to support nationwide skills development

If your answers are yes, we want you to join us and make a significant impact on the employment and employability landscape today!

We are seeking a highly effective Specialist/Senior Specialist, Career Services Operations to join our Jobseeker Group in our department dedicated to employment and employability!

In this role, you will support NTUC's sub-department. You will be an integral part of our Career Centres, one of the key national nodes where jobseekers seek new opportunities and work towards being employed and employable. We are currently building our operations and data management team. You will be responsible for running the day-to-day activities and events of the Career Centre.

Job Responsibilities

• Possess good knowledge of national employment-related schemes and programmes under e2i.
• Provide employment facilitation assistance to jobseekers by performing job referrals and job matching.
• Facilitate queries and coordinate training workshops with sector teams, outreach teams and training providers.
• Assist in tracking the utilisation of training places as well as tender exercises.
• Assist in data cleaning and entry, as well as tracking client cases in the case management system.
• Prepare data into clear and insightful reports for management to make informed decisions that impact the lives of jobseekers.
• Assist internal and external stakeholders, including clients, with career centre enquiries.

Job Requirements

• High proficiency in using Microsoft Office - Excel, PowerPoint to analyse and present data.
• Ability to learn and navigate new systems is essential.
• Ability to relate to all levels of jobseekers and cultivate a strong relationship with partners and stakeholders on career services matters.
• Team player with strong interpersonal, writing and communication skills.
• Ability to work in a fast-paced environment and deliver within tight deadlines.
• Driven, result-oriented and able to work independently.
• Experience in liaising with clients would be an added advantage.

Working Location: Jurong East, Devan Nair Institute

Designation and salary will commensurate with experience.

We will only contact shortlisted candidates.