Specialist - Sales Operations

You're talented and adaptable. That's why you'll fit in.

We're re-imagining mining to improve people's lives. That includes the lives of everyone who works for Anglo American. We strive to be a great company where employees are happy and inspired to do their best work. A place where every colleague can grow, develop and realise their potential. To live up to our Always with Purpose employee value proposition, we're putting the development and growth of colleagues first by ensuring everyone at Anglo American has the career experience they deserve.

The purpose of Anglo American Marketing is to sustainably maximise cash flows from the marketing of Anglo-American products and services.

The Sales Operations team is responsible for delivering best-in-class service to customers in order to allow Marketing to capture best possible margins in the market. The team is fundamental in delivering the trading and sales operations ambitions across Marketing that requires manage trade-offs between different production, marketing systems and interfaces customers across various industries following different dynamics operating practices.

Job Description

Purpose

Co-ordinate the export operations processes to several destinations around the globe (including contracts administration, invoicing, export document management, a fully comprehensive logistics service, stakeholder's liaison and general administrative support), ensuring that the contractual requirements of all parties are met and in compliance with Group Policies through effective management of logistical / financial / operational instruments.

Work closely with the Sales and Marketing team to create new customer opportunities with a view to maximising the sustainable value of the regional sales book within risk and governance policies.

Support the UK/SGP team on administration (ad-hoc basis) in managing daily office operations.

Key Responsibilities

Sales Operations / Execution:

Role responsible for the following activities:

• Monthly Export Planning and Management, including ensuring the maintenance and accuracy of sales data captured on information systems
• Coordinate all export procedures covering the whole export chain from load port to customers mill, including placing and maintenance of orders with the mines and with customers
• Management of delivery schedules including freight booking, vessel nomination, customs clearance processes, shipment monitoring and updating of delivery schedules, transhipment
• Inventory manager and reconciliations including monthly reporting
• Coordination of Customs Broker and Warehouse activities
• Provide Monthly Sales Volume and Invoice Values to Financial area
• Be the daily contact for the Brazilian sales ops team and additionally for logistics and warehouse service providers
• Analysis and processing of Letter of Credit, including negotiation of LCs with customers
• Invoice management, including generation, approval, issuance, recognition of receipt, overdue payments

Team Support & Office Administration:

• Assist with the arrangement and coordination of Nickel events
• Coordinate with building landlord on office lease matters
• Support team members on travel arrangements/booking/reimbursement in line with internal policies
• Other office miscellaneous support

Stakeholder Management

• Build and develop long-term relationships with key internal stakeholders and external customers and suppliers.
• Manage the relationship with customers and suppliers, ensuring an excellent service level.

Risk and Governance

• Deliver the strategy and governance framework.
• Ensure all transactions are executed within approved limits.

Compliance

• Adherence to all Anglo American Group and Marketing policies and procedures, as well as observing proper standards of conduct relating to the role.
• Comply with Anglo American Security and Operating Standards

Knowledge requirements

• Knowledge in commodities value chains
• Knowledge of third party contract processes and payments
• Understanding of marketing fundamentals (ie. pricing, delivery strategy, value chain dynamics, net back calculations)
• Knowledge of transactional or operational detailed product specifications, delivery terms, or documentation requirements
• Adept in offtake arrangements, pre-export and pre-payment finance
• Experienced in transport logistics and overall logistics including sales operations
• Experience in sales operations, planning / analysis or related role in the resources sector
• Sales operations experience within commodities industry with knowledge in sales contracts, contract performance management and contractual arrangements

Who We Are

We aim to lead the industry by pursuing ever safer ways of working, demonstrating integrity and showing care and respect for people and the planet. That means we are constantly seeking new opportunities to mine and process our products sustainably, using less water, less energy and more precise extraction technologies. Our extraordinary teams work safely and collaboratively, with the utmost consideration for local communities, our customers and the world at large.

What We Offer

When you join Anglo American, you can expect to enjoy a competitive salary and benefits package. But more than this, you'll find yourself in an environment where the opportunities for learning and growth are second to none. From technical training to leadership programmes, we bring out the best in our people. There are plenty of opportunities to move onwards and upwards too. We're a large, successful multinational company and we're still growing all the time.

How We Are Committed To Your Safety

Nothing is more important to us than ensuring you return home safely after a day's work. To make that happen, we have the most rigorous safety standards in the industry. Not only that, we're also continually investing in new technologies that are helping to make mining safer.

Inclusion and Diversity

We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are. We provide equality of opportunity to enable everyone to fulfil their potential.