Review and approve client facing and non-client facing Marketing Materials
Partner with first line stakeholders to deliver compliance and ethics training and awareness activities
Carry out investigation on customer complaints and misconduct allegation against FSCs in an independent, effective and prompt manner in order to reduce customer dis-satisfaction and facilitates service recovery, thereby enhancing customer's experience.
Participate and be involved in team initiatives/projects to enhance the market conduct framework
Carry out adhoc tasks and projects assigned by HOD or supervisor.
Requirements
At least 5 years of experience with Investigations or other Compliance functions
