Specialist, Alumni Relations

Accountabilities:

• Execute alumni initiatives to drive early engagement with graduating students and sustain engagement across alumni segments, building affinity and connection with the institution.

• Coordinate with internal and external stakeholders to support alumni in career and academic-related activities, ensuring smooth and timely delivery of services and initiatives.

• Execute alumni branding, marketing and communications (through online/offline platforms, content marketing, collateral development etc.) for new/on-going alumni initiatives.

• Support the promotion, onboarding, and usage of the alumni app across alumni segments, while maintaining the accuracy and upkeep of the alumni database.

• Support the development and management of university partnerships and alumni-related collaborations to enhance engagement and programme delivery.

• Identify and source partnership opportunities through inbound lead follow-up and outbound cold calls, emails and client visits.

• Engaging alumni advocates, mentors, and ambassadors to support community-building and participation

JOB REQUIREMENTS

• Degree holder with at least 3 years of professional experience. Proven experience and track record in client engagement, relationship management, membership development, events management, branding and marketing communications
  
• Experience in one or more of the following: research, marketing, events management, stakeholder management, customer service, talent development, and business development.
  
• Experience in an Institute of Higher Learning (IHL) setting would be advantageous.
  
• Meticulous, organised, able to work with minimal supervision and tight deadlines.
  
• Ability to cultivate strong internal and external client/partner relations with a view to leverage towards desired business outcomes.
  
• Savvy with technology, social media and database tools. Familiar with CRM systems, data analytics, digital marketing solutions.
  
• Effectively bilingual both spoken and written. Proficiency in third language will be advantageous.
  
• Eye for details with keen interest in writing, content development for online/offline platforms and collaterals.
  
• Able to multi-task, work independently and in cross-disciplinary project teams.

We regret that only shortlisted candidates will be notified.