Reporting to the After-Sales Service manager, the Spare Parts & Logistics Coordinator role requires organization, attention to detail and excellent communication skills.
JOB DESCRIPTION
This role is responsible for the day-to-day operation and function of the Spare Parts department, including administering, ordering, and maintaining inventory levels while facilitating and coordinating logistic requirements.
Key duties and responsibilities:
- Monitor inventory levels, generate various reports, and administer all transactions using our inventory management software.
- Handle administrative tasks with vendors, processing invoices and shipments.
- Work closely and coordinate workflows with our global spare parts team.
- Conduct routine inventory audits to identify and amend stock discrepancy.
- Manage backorders and place new purchase orders to replenish stock, ensuring timely delivery from our headquarters in Switzerland.
- Maintain effective communication with the Customer Service Manager and Workshop Supervisor, ensuring any potential disruption is identified and solutions are implemented.
- Facilitate local and international logistic operations, including those relating to spare parts, repair watches and miscellaneous After-Sales requirements.
- Any additional or substitute duties assigned to the Spare Parts Coordinator after consultation.
SKILLS & EXPERIENCE
Recommended experience:
- Previous experience in stock management and ERP systems / SAP is beneficial.
- Knowledge of logistic operations and linked procedures.
- Microsoft Office Outlook, Excel, Word.
Personal skills:
- High levels of concentration and attention to detail.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize and manage time effectively.
- Self-motivated and able to work as part of a team.
