Perform a variety of massages, facials, body treatments, aromatherapy, hydrotherapy, and exfoliation services tailored to client needs and preferences. 2
Greet and welcome guests, inform them about spa packages, promotions, and rates, and guide them through service offerings. 2
Assess client needs by taking detailed histories, evaluating areas of tension or discomfort, and adjusting techniques during treatments. 2
Maintain client records of treatments, preferences, and any health conditions. 1
Recommend additional spa services and products to enhance client experience and promote sales. 2
Ensure cleanliness and sanitation of treatment rooms, equipment, and instruments before and after each session. 2
Resolve guest complaints professionally and report any incidents to supervisors. 1
Promote a relaxing and safe environment, frequently checking in with clients to ensure comfort and satisfaction. 1
4 Sources
Required Skills and Qualifications
Professional massage therapy license or relevant certification depending on location. 1
Experience in spa or hospitality services, preferably in luxury or upscale spa environments. 1
Strong customer service, communication, and interpersonal skills to understand client needs and provide a personalized experience. 1
Knowledge of various massage techniques, wellness therapies, and spa products. 2
Ability to multitask, work under pressure, and maintain professionalism in a fast-paced environment. 1
Physical ability to lift up to 75 pounds and work flexible schedules, including weekends and holidays. 1
