Location: Spa Clinic @ Raffles City Shopping Centre
Job Responsibilities:
- Greet and welcome customers in a professional and friendly manner
- Answer all customer inquiries, both in-person and on the phone, in a timely and courteous manner
- Schedule appointments and maintain the appointment calendar
- Maintain accurate records of customer interactions and transactions
- Assist with customer complaints and provide appropriate solutions
- Handle and resolve customer complaints and escalate to the appropriate department or manager when necessary
- Process payments and issue receipts to customers (cashiering)
- Manage the company's correspondence and respond to emails in a timely manner
- Maintain a clean and organized reception area
Requirements:
- Experience as a receptionist, administrator, customer service representative or a similar role preferred
- Experience within a spa environment would be a plus point
- Excellent communication skills, both verbal and written
- Able to work independently and in a team
- Basic proficiency in Microsoft Office
- Able to multitask and prioritize tasks effectively
Open to all candidates who meet the skill requirements.
Contact our HR Dept at +65 97224765 Mon-Fri and send your updated resume for interview appt.
