Spa Centre Manager

Seasons Glow Pte. Ltd.
Singapore
5-7 years
36000 - 72000 SGD
Job Description

Roles & Responsibilities

  • Coaching of spa therapist to perform different types of massages, beauty treatments, and wellness therapies.
  • Maintaining detailed records of massages, treatments, and therapies performed on each spa guest.
  • Communicating with guests during massages to adjust massage techniques as required.
  • Resolving guest complaints and reporting any accidents to the management.
  • Ensuring cleaning and sanitizing for all work areas is maintained, changing treatment room sheets, and sterilizing all instruments and equipment before each use.
  • Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.
  • Ensuring that the spa is adequately stocked with spa supplies and reporting shortages to the management.
  • Enquiring about guests medical conditions and allergies before providing spa services.
  • Good social and networking skills to grow the customer base.

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