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Working Location : Dover
Working Hours : Mondays to Fridays only
7am to 4.30pm
Job Summary:
Manages the back of house operations, including Daily & Banquet menu planning, cost control, administration communication (all levels), manpower planning, and hygiene and safety management.
Key Responsibilities:
. Responsible for the overall daily food production and back of the house operations.
. Maintain and enhance manpower management by daily effective communication.
. Ensure that quality and wholesome food is served in the facility.
. Plan and execute monthly rotating menus and special food promotion with the Account/Unit Manager.
. Manage daily customer feedback concerning services provided through effective communication and effective customer service management.
. Liaise and produce for banquet events of the day/ week with Assistant Caf Manager & Events.
. Ensure that all areas of services provided are maintained at the required in-house and corporate standards.
. Assist in co-ordinating activities from the head office during official visits from other related departments i.e. Purchasing, HR, Finance, Business Development and SEQ Department.
. Submit weekly and monthly financial/administration reports to the Account/Unit Manager.
. Submit all HR related documentation to Account/Unit Manager concerning employment, termination, leave application, timecards, manpower costs etc. from back of house operations.
. Attend weekly service meetings to improve and enhance service level.
. Evaluate and administer manpower plans, employee training & development.
. Ensure the safe operation of all cleaning equipment and report to the management of any faulty equipment.
. Maintain and improve hygiene and safety standards of both front of house and back of house operations.
. Keeping Food Sampling and Daily Cooking Core temperature recordings.
. Ensure recording temperature for all refrigerators.
. Perform all other common duties assigned by both the client and management of Sodexo Singapore.
. Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail or in person.
Job ID: 129298847