Sommelier / Wine Service Associate (Weekdays Only)

About auterra

auterra is where wine meets genuine curiosity. A wine-centric destination combining a curated wine bar with a fine wine retail offering, we exist to connect guests - from seasoned collectors to first-time explorers - with bottles they will love. Our focus is on exceptional producers, authentic hospitality, and creating wine experiences that go beyond the glass. If wine is your passion and people are your strength, auterra is where you belong.

The Role

We are looking for a passionate, guest-focused Sommelier to be at the heart of auterra's wine experience. You will guide guests through our carefully curated selection, build lasting relationships with collectors and enthusiasts, and actively contribute to the growth of both our wine bar and retail business. This is a role for someone who loves wine, loves people, and is ready to make a real impact in a growing, wine-focused environment.

Responsibilities

Guest Experience & Wine Service

• Deliver personalised wine service that creates memorable experiences for every guest - from casual drinkers to serious collectors

• Recommend wines based on guest preferences, occasions, and budgets with confidence and warmth

• Present, open, decant, and serve wines to professional standards

• Share knowledge on producers, vintages, regions, and winemaking philosophies in an engaging and approachable way

• Build genuine long-term relationships with regular guests and private clients

Wine Sales & Retail

• Drive wine sales through thoughtful recommendations and genuine upselling

• Promote new arrivals, featured wines, rare allocations, and cellar selections

• Support the growth of Auterra's retail wine business - assisting guests with take-home purchases and cellar-building advice

• Develop relationships with private collectors and wine enthusiasts

• Support wine tastings, producer events, and special wine experiences

Cellar & Inventory

• Assist with receiving and checking wine deliveries

• Maintain cellar organisation and proper storage conditions

• Monitor stock levels and communicate replenishment needs

• Participate in regular stocktakes and inventory reconciliation

• Ensure careful and correct handling of fine and rare wines

Venue Operations

• Support daily floor operations and maintain the presentation of wine displays, retail shelves, and guest areas

• Assist with opening and closing procedures

• Ensure all wine service equipment is maintained and in excellent condition

Requirements

Essential

• At least 1 year of experience in a sommelier, wine specialist, wine retail, or wine-focused hospitality role

• Solid knowledge of major wine regions - France, Italy, Spain, Germany, Australia, and the United States

• Understanding of wine service, decanting, storage, and cellar management

• Strong communication and guest engagement skills

• A sales-oriented mindset - confident recommending wines across different price points

Preferred - not a dealbreaker

• WSET Level 2 or Level 3 certification, or Court of Master Sommeliers certification

• Experience in a wine bar, fine wine retail, or collector-focused environment

• Knowledge of Burgundy, Champagne, Rhône, Piedmont, Tuscany, Mosel, and other fine wine appellations

• Familiarity with grower Champagne, artisanal producers, and limited-allocation wines

Working Schedule

• Monday to Friday

• Closed on Saturdays, Sundays, and Singapore Public Holidays

• Typical working hours to be confirmed during the interview process