Job Summary
Lead technical solutioning and customer engagement for data centre opportunities across APAC. Shape customer solutions, direct regional pre-sales activities, and translate complex technical requirements into commercially viable, deliverable solutions.
Responsibilities
- Lead technical customer engagement with hyperscale, cloud, and enterprise customers across APAC during pre-sales and early project implementation phases.
- Develop and guide regional Solutions Leads to ensure consistent customer engagement and solution development approaches.
- Gather and interpret complex customer requirements to align solutions with capacity, technical capabilities, and commercial goals.
- Translate customer needs into detailed technical solutions covering power, cooling, connectivity, capacity, and deployment.
- Assess solution feasibility considering site-specific factors such as power availability, land, connectivity, infrastructure, and local regulations.
- Collaborate with Commercial teams to provide technical input on pricing, commercial structures, proposals, and contract negotiations.
- Lead and coordinate the technical RFI/RFP and bid response processes, ensuring high-quality, consistent, and timely submissions across cross-functional teams.
- Partner with Design, Engineering, Operations, and Delivery teams to confirm technical feasibility and successful delivery of solutions.
- Ensure compliance with local codes, standards, and statutory requirements across APAC markets in all solutions.
- Develop and standardize technical solution templates, design responses, bid documentation, and other collateral to support regional opportunities.
- Serve as a senior technical advisor in strategic customer discussions, presentations, and workshops, engaging senior and executive stakeholders.
- Provide technical and customer insights to support regional business strategy, capacity planning, and market expansion initiatives.
Required competencies and certifications
- Degree in Electrical, Mechanical, Civil Engineering, or a relevant engineering discipline. Electrical engineering experience is advantageous.
- Minimum 12 years of experience in data centres, mission-critical infrastructure, engineering consultancy, or related large-scale infrastructure environments.
- Proven experience in customer-facing solutions engineering, technical pre-sales, or design management roles.
- Demonstrated leadership in developing and managing technical or solutions teams across multiple locations or markets.
- Strong understanding of data centre infrastructure, including power, cooling, connectivity, and capacity planning.
- Experience supporting hyperscale, cloud, colocation, or large enterprise data centre customers.
- Regional APAC experience with exposure to multiple data centre markets such as Southeast Asia, Australia, Japan, and India.
- Ability to integrate technical solutions with commercial considerations including pricing, construction costs, and contractual requirements.
- Proven capability to collaborate effectively across Commercial, Design, Engineering, Operations, and Project Delivery functions.
- Experience managing RFI/RFP responses, technical proposals, and complex customer requirements.
- Excellent communication, presentation, and stakeholder management skills to engage senior and C-suite customer stakeholders.
- Strong leadership skills to influence and coordinate teams across functions and geographies.
- Willingness to travel regularly across APAC for customer meetings, project engagements, and site visits.
Preferred competencies and qualifications
- Comfortable working within a fast-growing and evolving data centre environment.
