NXGEN is a leading service provider offering end-to-end integrated infocommunications IT solutions services. We lead digital transformations for clients by modernising their mainstream IT and deploying digital solutions at scale to drive growth and performance.
At NXGEN, we put our customers first and help them navigate their digital transformation with ease. We recognise the importance of connecting people to foster collaboration and build relationships that last, and we empower their business by providing innovative solutions and technical expertise. Our commitment to honouring our word is integral to everything we do.
NXGEN is a wholly-owned subsidiary of TeleChoice International Limited, a publicly listed company. TeleChoice is also a portfolio company of ST Telemedia, a strategic investor in communications and media, data centres and infrastructure technology businesses, across Asia, the US and Europe.
TeleChoice International Limited (TeleChoice) is a regional diversified provider and enabler of innovative communications. Incorporated in Singapore on 28 April 1998 and listed on the Main-Board of the Singapore Exchange Securities Trading Limited (SGX-ST) on 25 June 2004, TeleChoice is a subsidiary of leading infocommunications group, Singapore Technologies Telemedia Pte Ltd, which operates in the Asia Pacific, the America and Europe.
The Role:
The Systems Solution Architect will be part of a group of technical experts within the Infrastructure Technology team. The role serves as the deep Subject Matter Expert (SME) in the development of systems infrastructure solutions which includes supporting multi / hybrid cloud design and implementation. The ideal candidate will work closely with sales teams to provide solution proposal and pre-sales technical support to clients by identifying the client's requirements and designing a commercially viable IT Infrastructure solution from within the company's product portfolio.
Responsibilities:
- Take a leading role in provide expert technical presales support for opportunities involving servers, storage and backup solution
- Work closely with the sales team on early engagement with customer in selling servers, storage and backup solution
- Attend meetings with potential clients to understand and gather customer requirements and offer complete & cost-effective solution
- Work closely with vendors channel partners, and technology partners to prepare solution write-up, bill of material and engage Service Delivery team for professional effort
- Create architecture artefacts and documentation to effectively explain architecture design concepts and solutions to various level of stakeholders
- Conduct / Lead in product presentations and demonstrations, and provide support at external and internal customer facing events
- Upon contract award, conduct transition/ handover and briefing to project implementation team on the overall solution and design
- Lead and manage product demos and POCs
- Keep abreast of product technology and certifications. Keep updated of the latest technology and develop technical capability slides
- Identify potential and emerging technologies relevant to innovation
Requirements:
Specific Knowledge :
- Bachelor in Computer Science, Electrical/Computer Engineer, Information Technology or related discipline
- At least 3 years experience in designing/implementation/consulting of large-scale servers / storage / virtualization / data protection and recovery solution
- At least 5 years Systems and Storage experience in HPE, IBM, Lenovo, Dell EMC, Hitachi Vantara, NetApp
- Hand-on experience with various OS (Microsoft Windows, Redhat) and virtualised platforms (VMware ESXi, Microsoft Hyper-V, KVM, and Kubernetes)
- Good knowledge of backup and archival solution such as Veritas, Veeam, Acronis, IBM Spectrum Protect etc.
- Good knowledge of data resiliency and data disaster recovery solution
- Good knowledge in virtualization and cloud (IaaS) technology
- Customer service oriented, good team player, technically inclined
- Attained professional certifications in at least 3 the following areas:
-VMware
-RedHat
-Veritas Netbackup
-Veeam
Required Skills:
- Possess hands-on experience and good technical skills with proven track records in IT infrastructure and/or emerging IT technologies engineering in the following area
-X86 server architecture and design
-Storage architecture and design
-Cloud infrastructure (IaaS/PaaS) such as Amazon Web Services and Microsoft Azure will be an advantage
-Container technologies like Dockers and Kubernetes will be an advantage
-Significant depth of technical experience in the following products/areas (any areas):
-Active Directory, Exchange, Hyper-V, System Center, Office 365, Microsoft 365, Enterprise Mobility Suite, Azure, Windows Server and network
- The candidate should have at least 3 years of implementation experience in the following area:
-VMware vSphere
-RedHat OpenStack
-Veeam Backup
-Veritas Netbackup
-Storage Subsystem and Storage SAN provisioning
Required Abilities:
- Good written and verbal communication and presentation skills, able to interact professionally with all levels of the organization
- Create architecture artefacts and documentation to effectively explain architecture design concepts and solutions to various level of stakeholders
- Able to listen attentively and understand clearly and accurately on requirement
- Strong communication and collaboration abilities in addition to technical depth
- Able to present comfortably in front of customers
- Proven ability to manage multiple projects at a time while paying strict attention to detail
