Solutions Architect

KEY RESPONSIBILITIES

Assess customer infrastructure environments, operational requirements, technical constraints, and business objectives to identify suitable modernisation opportunities.

Translate customer requirements into scalable network, cloud-enabled, hybrid infrastructure, and telecommunications solution designs.

Develop technical architecture blueprints, network diagrams, system workflows, infrastructure dependencies, and implementation recommendations using Microsoft Visio.

Conduct infrastructure gap assessments, technical feasibility reviews, solution-fit evaluations, and implementation readiness assessments.

Use the advanced project and workflow functions of Jira to track architecture activities, technical dependencies, design reviews, project milestones, risks, and follow-up actions.

Expand the use of Jira beyond support ticketing by creating structured workflows for solution design, technical review, implementation readiness, and cross-functional coordination.

Use Microsoft 365 tools to prepare solution documentation, design evaluation matrices, technical presentations, meeting records, and collaborative project files.

Develop infrastructure modernisation roadmaps and phased implementation plans aligned with customer priorities, service continuity, scalability, and resilience requirements.

Present architecture options, technical risks, recommended approaches, implementation considerations, and expected business benefits to customers and internal stakeholders.

Coordinate with cross-functional technical, project, customer-facing, and commercial teams to ensure proposed solutions are technically feasible and commercially relevant.

Support customers during solution clarification, migration planning, implementation preparation, and post-design technical discussions.

Review emerging cloud, telecommunications, network, and infrastructure technologies to strengthen IP-Tribe's solution architecture capabilities.

QUALIFICATIONS & SKILLS

Strong analytical and structured problem-solving skills.

Ability to understand customer and business requirements and translate them into clear solution concepts.

Good communication and stakeholder engagement skills.

Strong documentation, planning, organisation, and attention to detail.

Ability to collaborate effectively with cross-functional teams.

Willingness to continuously learn and keep up with relevant telecommunications and infrastructure technologies.