We are looking for a solution architect to support major technology transformation programs across telecom BSS/OSS, digital customer platforms, integration, and data.
This is a hands-on solution design role for someone who can translate complex business requirements into practical, implementation-ready designs.
You will work across the customer and service lifecycle—from product configuration and order capture through billing, provisioning, service activation, and customer self-service.
You will also help modernize existing platforms, support system migrations, and introduce new digital capabilities.
The role involves close collaboration with product owners, architects, engineering teams, cybersecurity specialists, operations teams, and technology partners.
Responsibilities:
Lead end-to-end solution design across CRM, product catalog, order management, billing, provisioning, service activation, and digital channels.
Design customer and service fulfillment journeys, including order-to-cash, service changes, upgrades, and termination.
Create solution blueprints, architecture diagrams, process flows, sequence diagrams, interface specifications, and migration designs.
Define integration approaches using APIs, microservices, event-driven architecture, middleware, and batch processing.
Translate business and product requirements into solutions that engineering and testing teams can implement.
Define system interactions, data ownership, exception handling, reconciliation, and operational dependencies.
Design migration and coexistence approaches that protect customer services during platform transition.
Required Skills:
8 years of relevant experience in solution architecture, solution design, or a closely related technical design role.
Proven experience designing end-to-end solutions that connect multiple business and technology platforms.
Practical experience in telecom BSS/OSS or closely related customer and operational systems.
Experience in several of the following areas: CRM and customer management, product catalog, order management, billing or charging, provisioning and service activation, service fulfillment or orchestration, and customer self-service.
Strong understanding of APIs, integration architecture, microservices, and end-to-end data flows.
