Software Developer (Salesforce)

Responsibilities:

.⁠ ⁠Independently lead Salesforce implementation and enhancement projects

.⁠ ⁠Translate business requirements into functional and technical solutions

.⁠ ⁠Lead integration design between Salesforce and third-party platforms

.⁠ ⁠Manage project timelines, risks, dependencies, and stakeholders

.⁠ ⁠Coordinate with business users, developers, QA teams, vendors, and project managers

.⁠ ⁠Support SIT/UAT, deployment, and post-go-live activities

.⁠ ⁠Ensure adherence to Salesforce best practices and delivery standards

.⁠ ⁠Lead and mentor junior consultants and developers

Core Skill Requirements:

- Sales Cloud Technical & Integration

.⁠ ⁠Strong experience leading Sales Cloud projects

.⁠ ⁠Experience integrating Salesforce with third-party applications such as WhatsApp, Google, and Meta.

.⁠ ⁠Hands-on expertise in Apex, APIs, integration patterns, and data migration/synchronization

.⁠ ⁠Experience with lead management and customer engagement integrations is preferred

Marketing Cloud Functional & Technical

.⁠ ⁠Strong functional and technical expertise in Salesforce Marketing Cloud

.⁠ ⁠Experience leading lead nurturing and customer journey implementations

.⁠ ⁠Experience integrating Marketing Cloud with Sales Cloud and external platforms

.⁠ ⁠Familiarity with Journey Builder, Automation Studio, segmentation, and API integrations

.⁠ ⁠Understanding of customer engagement and lead lifecycle processes

.⁠ ⁠Data Cloud experience is preferred

Service Cloud, Agent force & Experience Cloud

.⁠ ⁠Strong functional and technical expertise in Service Cloud, Agent force, and Experience Cloud

.⁠ ⁠Experience leading Service Cloud and Experience Cloud projects

.⁠ ⁠Experience with chatbot, portal, and digital servicing enhancements

.⁠ ⁠Familiarity with Case Management, Omni-Channel, Knowledge Base, and Digital Engagement