Summary
We are seeking a Software Deployment, Intune & Power Platform Administrator with 5+ years of experience in End User Computing (EUC), Endpoint Management, or Digital Workplace Operations. The ideal candidate will be responsible for enterprise software deployment, Microsoft Intune administration, Power Platform governance, endpoint security, and operational support in a 24x7 managed services environment.
Responsibilities
- Administer Microsoft Intune, including device enrollment, compliance policies, configuration profiles, Autopilot, application deployment, and patch management.
- Package, deploy, and manage enterprise applications while supporting the complete software lifecycle.
- Administer and govern Microsoft Power Platform environments, including DLP policies, environment management, security, and CoE monitoring.
- Develop PowerShell scripts and automation to improve operational efficiency and reporting.
- Monitor endpoint compliance, platform health, and deployment performance, while providing L2/L3 troubleshooting and root cause analysis.
- Support ITSM processes including Incident, Change, Problem, and Service Request Management, maintaining SOPs, runbooks, and operational documentation.
- Participate in 24x7 operations, on-call support, major incident management, and continuous service improvement initiatives.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related discipline.
- 5 years of experience in Endpoint Management or End User Computing.
- Strong hands-on experience with Microsoft Intune, Windows Autopilot, endpoint compliance, and software deployment.
- Experience administering Microsoft Power Platform, including environment management, DLP policies, and governance.
- Proficiency in PowerShell scripting and operational automation.
- Knowledge of Microsoft Entra ID, Conditional Access, endpoint security, and patch management.
- Familiarity with ITSM processes and enterprise support environments.
- Experience with MECM/SCCM, PatchMyPC, Quest KACE, Nexthink, and Endpoint Analytics.
- Microsoft Certified: Endpoint Administrator Associate, PL-900, Azure Administrator Associate, or ITIL Foundation certification.
- Experience supporting enterprise-scale, global managed services environments.
